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What agency monitors grocery store item price accuracy based on advertised price and shelf sticker?
I am consistency over charged at my local grocery store. And while I try to watch while my order is being checked out, the order is always wrong. There always seem to be items that are advertised (or shown on store shelf) to be one price but come up as another. I am inevitably overcharged $5-$6 per week. Last week it was $12 and I had to go back with the receipt. That was too much to take in. I complained about the overages. Showed them the last 6 receipts and they didn't seem to care much. Is there an agency that monitors consumers affairs in regards to grocery store accurate pricing requirements? Thanks for answering.
I would start with your state Attorney General's Office or Office of Consumer Affairs. Depending upon your state, the actual state agency may be different (if they even have one to handle this). The above agency should be able to either help or point out where to start.
You should also contact the stores consumer affairs office to complain (keep copies of any correspondence). Many stores have policies regarding overcharging - some will give you the overcharged product for free.
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